Job Description

Job Description

Job Description

Practice Manager

Greater Seacoast Community Health – Families First Health & Support Center
Full-time | Exempt | Portsmouth, NH

About Us

At Greater Seacoast Community Health (GSCH), we believe everyone deserves access to high-quality, compassionate healthcare — regardless of ability to pay. Through our network of community health centers, we deliver innovative, integrated medical, dental, and behavioral health services that make a real difference in people’s lives.

Salary Range: $34.28 - $43.28 Based on experience level

The Opportunity

We’re seeking an experienced Practice Manager to oversee the daily operations of our Families First Health & Support Center in Portsmouth, NH . This leadership role is responsible for the management of medical and dental practice operations as well as general facility oversight to ensure a safe, efficient, and welcoming environment for staff and patients.

As Practice Manager, you will be the central leader bridging medical, dental, and facility needs — ensuring providers, dentists, and staff are supported with smooth workflows, effective communication, and the resources necessary to deliver excellent care.

What You’ll Do

• Provide day-to-day leadership and oversight of medical, dental, and facility operations .
• Supervise and support front-office, dental, and related teams, ensuring staffing coverage, training, and performance management.
• Oversee patient scheduling, provider and dental templates, and referral processes to maximize access and efficiency.
• Partner with medical providers, dentists, and clinical leads to coordinate care and optimize operations.
• Monitor practice productivity, financial performance, and key quality indicators.
• Ensure the facility is safe, functional, and efficient — coordinating with operations, maintenance, and vendors as needed.
• Maintain compliance with organizational policies, procedures, and reporting requirements.
• Respond to patient concerns with timely follow-up and excellent customer service.
• Lead and support quality improvement initiatives, serving as a change leader for new systems and processes.

What We’re Looking For

• Minimum 3 years of experience in healthcare practice leadership, with direct responsibility for medical and/or dental office management.
• Experience or strong interest in facility oversight/management .
• Demonstrated ability to supervise, train, and motivate multidisciplinary teams.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and adapt to changing needs.
• Skilled in conflict resolution and building positive, collaborative relationships across medical, dental, and facility teams.
• Commitment to GSCH’s mission, vision, and values: Compassion, Respect, Integrity, Collaboration, Excellence.

Why Join GSCH?

• Lead medical, dental, and facility operations in a mission-driven health center that values whole-person care.
• Be part of a collaborative leadership team improving health in our communities.
• Enjoy professional growth opportunities and clear advancement pathways.
• Competitive pay and comprehensive benefits, including health, dental, vision, 401(k) with match, generous PTO, and more.
• A supportive environment that values your expertise, ideas, and professional development.
• Benefits

  All regularly scheduled employees working at least 32 hours per week are eligible to receive full benefits; those working 24-31 hours per week will receive prorated benefits. Our comprehensive benefits package includes:

  Medical and dental insurance with an agency subsidy. One of the health insurance plans offered has a no-premium option for employee-only coverage.

  Earned time (15 days in your first year, 20 days in your second year, pro-rated by FTE). This includes paid sick, vacation and personal time

  Seven (7) paid holidays

  Employer-paid group term life insurance and short-term disability coverage.

  A 401(k) plan with an employer match. (This benefit is available to all regularly scheduled employees, regardless of hours worked per week.)

  Additional benefits available (not subsidized by employer): vision insurance, long-term disability coverage, Flexible Spending Account, access to local discounts..

  About Us:

  Greater Seacoast Community Health is a network of community health centers providing primary care, pediatrics, dental care, prenatal care, behavioral health counseling, substance use disorder treatment, mobile health services, the WIC nutrition program, social work services, a pharmacy, parenting classes, playgroups, and home visiting. The network includes two health centers - Families First Health and Support Center in Portsmouth and Goodwin Community Health in Somersworth - as well as The Family Center, the Strafford County Public Health Network, the Mobile Health Program, Goodwin Pharmacy and the WIC Nutrition Program.

  Our mission is to deliver innovative, compassionate, integrated health services and support that are accessible to all in our community, regardless of ability to pay. We believe everyone should be empowered to maximize their health and well-being. We strive to make our array of programs and health services integrated, high-quality, affordable, recovery-friendly, trauma-informed, inclusive and easy to access. As not-for-profit community health centers and family resource centers serving the Greater Seacoast region of New Hampshire and southern Maine, our services are for everyone — infants to seniors, single people and families, insured or uninsured, all income levels. We are recognized as a Patient-Centered Medical Home and a Family Resource Center of Quality.

  Greater Seacoast Community Health is an Equal Opportunity Employer and considers all applicants without regard to race, color, gender, age, religion, sexual orientation, national origin, disability, veteran status, or any other classification protected by state, federal, or local law. Qualified veterans are encouraged to apply.

  Learn more at GetCommunityHealth.org.

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