Job Description

Job Description

Job Description

Join Arthritis Knee Pain Centers in Greensboro, NC, as a Full-Time Office Manager, where your role will be pivotal in enhancing our patient’s experience. This onsite position provides an opportunity to be at the heart of our operations, collaborating closely with a dedicated team committed to excellence and empathy. You will play a key role in problem-solving and ensuring a seamless experience for both staff and patients. Your contributions will directly support our mission of delivering personalized care in a compassionate environment.

Engage with a culture that values integrity, dignity, and responsiveness. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. If you are passionate about making a difference in a dynamic organization, this is your chance to thrive in a supportive community. Apply today to be part of a team that truly values safety and customer-centricity.

At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency.

As the Full-Time Office Manager at Arthritis Knee Pain Centers in Greensboro, NC, you will be the welcoming face of our facility, greeting patients with warmth and professionalism. Your role will ensure that our staff is well-equipped and informed, creating an open line of communication to enhance patient care. You'll lead morning meetings to set the tone for the day and proactively address any patient concerns. By monitoring and controlling patient wait times, you will optimize the flow of our operations. Responsibilities include reviewing patient charts, ensuring administrative tasks are completed promptly, and maintaining discretion regarding sensitive health information.

You will oversee weekly reconciliations and deposits, work with patients to resolve outstanding payment issues, and manage inventory by monitoring counts and placing orders. This multifaceted role is crucial in fostering a compassionate and responsive environment for both patients and staff.

To excel as the Full-Time Office Manager at Arthritis Knee Pain Centers, candidates must possess a blend of interpersonal and technical skills. A friendly demeanor is essential, as you will be the first point of contact for patients. Proven experience as a medical practice manager is required, along with a solid understanding of medical office management systems.

Exceptional time management skills will empower you to multi-task and prioritize effectively in a fast-paced environment. Social perceptiveness and a service-oriented mindset will enable you to connect with patients and staff alike. You must demonstrate excellent written and verbal communication skills to facilitate clear information exchange.

Strong organizational and planning abilities are crucial for overseeing daily operations and managing various administrative tasks. Proficiency in MS Office and patient management software is essential, ensuring that all systems run smoothly and efficiently to support our mission of compassionate care.

Knowledge and skills required for the position are:

• Friendly
• Proven working experience as a medical practice manager
• Knowledge of medical office management systems
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to connect with you!

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