Position: Desktop Support Technician
Duration: 06 Months
Location: Providence, RI
Duties and responsibilities include but are not limited to:
Hardware
Desktop and Laptop Computers, surfaces, and other devices.
Printers, Scanners and Monitors
Software
Microsoft Office 365
Proprietary software solutions
Internet Browsers (IE, Firefox, and Chrome)
Productivity Tools (Adobe Acrobat DC, Acrobat Reader)
Econotel IP Telephone system
OS Supported (Windows 10, Windows 11)
Qualifications:
Work experience equivalent to or Degree in Computer Science preferred.
Current Network and Operating System Certifications strongly preferred.
Must possess strong technology skills, organization skills, structure, effective listening, and communication skills, handle multiple tasks and remain calm under stressful and challenging activities.
Proficiency in computer use, troubleshooting and problem solving are required.
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