Job Description
Join Z Stankiewicz Allstate Ins. agency a reputable name in the insurance industry, located in Bristol, Pennsylvania. We are currently seeking a focused and enthusiastic individual to fill the role of Customer Service. We pride ourselves on delivering impeccable service and building lasting relationships with our clients. As we value the importance of in-person interaction, this role is not remote and will be based in our vibrant Bristol office. As a member of our cohesive team, you will be the pivotal point of contact for our esteemed clients, ensuring their needs are met with efficiency and warmth. If you thrive in a people-oriented environment and possess a natural flair for communication, we would love for you to bring your unique skills to our team. At Z Stankiewicz Ins. Llc, every day is an opportunity to learn, grow, and contribute to a positive client experience.
BenefitsHourly Base Salary + Bonus Opportunities
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
ResponsibilitiesCustomer Support: Provide outstanding customer service by addressing inquiries and resolving issues promptly and accurately.
Communication: Effectively communicate the insurance process and policies to clients in a friendly and professional manner.
Problem Solving: Analyze and resolve customer complaints and concerns with patience and professionalism, ensuring customer satisfaction.
Record Management: Maintain accurate records of customer interactions, transactions, and feedback in the companys database.
Product Knowledge: Stay informed about company products and services to provide accurate information to clients.
Team Collaboration: Work collaboratively with other team members to enhance the customer service experience and achieve company goals.
RequirementsExperience: Prior customer service experience is preferred.
Communication Skills: Excellent verbal and written communication skills are essential.
Problem-Solving: Ability to effectively address and resolve customer inquiries and issues.
Customer-Oriented: A strong commitment to providing exceptional service and building client relationships.
Adaptability: Ability to adapt and thrive in a fast-paced environment.
Team Player: Strong collaborative skills and ability to work well within a team.
Technical Skills: Basic computer navigation skills and familiarity with customer management software.
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