Overview Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. The Billing Coordinator role at Vista Community Clinic is hybrid (onsite/remote) and located in San Diego, Orange and Riverside counties. We work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer. Responsibilities Work on returned mail from patient/insurance correspondence Answer patient and clinic inquiries to the extent of current billing knowledge Provide customer service internally and externally with professionalism, courtesy, knowledge and follow through Create/maintain computerized information, maintain call database for billing issues, maintain billing warrant information Assist in preparation of billing manuals, flyers and other handouts to review with Billing Specialist Process electronic and paper claims Provide back-up for other billing staff and work projects as assigned Maintain Aging and Credit Reports for month end closing process Post manual encounters as assigned Payer assignments as applicable to experience level, to include SFS and Self-Pay Monitor Aging, and send weekly aging report status to management, if applicable Process patient and insurance refunds when applicable Minimum qualifications High school graduate or equivalent Minimum two years’ experience in a medical office setting, preferably in billing and revenue cycle activities Minimum one year experience with practice management system; NextGen preferred Medical billing certification or equivalent experience Required Skills/Knowledge/Abilities Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred Strong typing/data entry (minimum 35wpm) and computer skills, including proficiency in Microsoft Excel, Word and Outlook Ability to perform a high volume of numerical detail work with speed and accuracy Ability to operate a 10-key calculator quickly and accurately Pay Range
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